Book Review: Walking Mannequins: How Race and Gender Inequalities Shape Retail Clothing Work by Joya Misra and Kyla Walters. By: Stokes, Allyson. 2024. Gender & Society. Vol. 38 Issue 1, p148-150.

“Walking Mannequins: How Race and Gender Inequalities Shape Retail Clothing Work” by Joya Misra and Kyla Walters is a book that explores the organization and experience of retail clothing work in North America. The authors conducted in-depth interviews with 55 workers to shed light on the low-paid and insecure nature of this form of employment. The book introduces the concept of the service quadrangle, which examines the interactions between workers, customers, store managers, and corporate managers. It also highlights how surveillance and control in the retail sector are enforced through aesthetic labor requirements. Additionally, the book emphasizes the role of race and gender in shaping the experiences of workers and customers in this industry. Overall, “Walking Mannequins” provides valuable insights into the dynamics of precarious work and the inequalities present in the service sector.