“Determining a reasonable workload is the subject of on-going discussions and negotiations between workers, employers, unions, and professional associations. Generally speaking, it means having enough time to do your job well, being able to balance work and personal life and not constantly feeling stressed or frenzied.” (Jobquality.ca)
Workload is defined as the physiological and mental demands that occur while performing a task or a combination of tasks.” (FAA)
Jobquality.ca. (2004). Workload. Retrieved December 7, 2005.
Federal Aviation Awareness (FAA). (n.d.). FAA Human Factors Awareness Course. Retrieved December 7, 2005.