“A program of the Executive Office of Elder Affairs providing free, confidential and unbiased health insurance counseling through a volunteer network of health benefits counselors. Information is provided to elders about Medicare, Medigap Insurance, Medicaid, HMOs, public benefits, retiree health plans, individual insurance, prescription drug charge coverage, health insurance counseling, and other health insurance options.”

Bookman, A., Harrington, M., Pass, L., & Reisner, E.  (2007). Family caregiver handbook: Finding elder care resources in Massachusetts. Cambridge, MA: Massachusetts Institute of Technology.