“A process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued, so that all can reach their potential and maximize their contributions to an organization’s strategic goals and objectives.” (U.S. Department of Veterans’ Affairs, Office of Diversity and Inclusion)
U.S. Department of Veterans' Affairs, Office of Diversity and Inclusion. (n.d.). Diversity management.In Glossary. Retrieved May 8, 2009, from http://www.diversity.hr.va.gov/glossary.htm