Collecting Organizational Data to Strengthen Work-Family Research


  • Lori A. Muse
  • Susan J. Lambert

Document type: Encyclopedia Entry

Appears in: Work and Family Encyclopedia

Year: 2010


  • Culture
  • Health
  • Performance
  • Wellbeing
  • Work and Family


  • Business and Management
  • Social Work


Gathering valid and reliable data on the work side of work-family issues is essential to furthering knowledge on the conditions of work that matter in the lives of employees and to the bottom-lines of employers. The focus of this encyclopedia entry is on improving the rigor of work-family research by drawing on organizational documentation and multi-level survey data to develop meaningful measures of organizational processes, structures, and outcomes. Organizational documentation may include both published and unpublished documents. Published documents such as the organization’s annual report, press releases, and financial statements are used to inform the organization’s stakeholders, such as shareholders, potential investors, employees, community members, and the general public. Unpublished or internal organizational records such as employee handbooks, policies and procedures, personnel documents, and attendance records are typically used as a basis for decisions concerning employees. Although survey data tend to be at the individual level, they can be collected at multiple levels, such as the employee, supervisor, team, department, and executive levels. Multi-level studies that combine survey data across organizational levels allow researchers to address comparative questions and to examine cross-level relationships.

Link:Collecting_Organizational_Data encyclopedia