Collaborative Interactive Action Research


  • Lotte Bailyn
  • Joyce K. Fletcher

Document type: Encyclopedia Entry

Appears in: Work and Family Encyclopedia

Year: 2007


  • Business Case
  • Culture
  • Gender
  • Productivity


  • Business and Management


Collaborative Interactive Action Research (CIAR) is a mode of action research that evolved in an attempt to redesign work in order to achieve greater gender equity. It was developed in the early ‘90s by a group of researchers working with the Xerox Corporation, a project that was sponsored and funded by the Ford Foundation (see Rapoport, Bailyn, Fletcher, & Pruitt, 2002). An early result of this project was that the very same practices that undermined gender equity also impeded workplace performance (Bailyn, Fletcher, & Kolb, 1997). From this unexpected and counterintuitive finding evolved the concept of the dual agenda (Bailyn & Fletcher,2004; Fletcher & Bailyn, 2005). What this means is that it is possible to design work to meet a double goal: equity and effectiveness. No longer need these two goals be seen as adversarial, but as complementary, even synergistic. Just as low cost and quality were initially seen as either/or choices but were discovered to be synergistic, so too the goals of gender equity and work effectiveness are each enhanced when tackled together. That is what is meant by the dual agenda.

Link: Collaborative_Interactive_Action_Research encyclopedia